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In spite our situation with Covid-19, New Gear Day stays operational and can accept your orders 24/7.
All orders will be shipped via LBC ONLY. Expect delays.
Some areas may have restricted access that LBC cannot enter. You must be aware if your area is affected.
We can ship your item to an LBC branch convenient to you for pickup. The branch must be confirmed open and operational.
In the event that you are unaware if your area is blocked by the Local Goverment, and we already shipped your order, LBC will hold the package in their warehouse.
We can coordinate which LBC hub where they dropped your package so you can claim it. Otherwise, we have no more other choice but to wait until this quarantine is over.
Lastly, we do not know how many days will LBC deliver items to your location. It might be the usual 2-3 days. But please expect delays.
Regarding Custom Orders from abroad:
Our partnered forwarder that is located in the US is closed due to their own country's lockdown.
We are forced to shutdown our Custom Order services from another country until our situation has been mitigated.
We will not reply to any quotation emails as prices may be different after the quarantine.